Privacy Policy

Effective date: 19th February 2025

 

Who we are

Melatai Resources Sdn. Bhd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website (the “Website”).

Information We Collect

We may collect the following types of information from you when you use our Website:

Information You Provide Voluntarily

  • Contact Form: If you use our contact form, we collect your name, email address, phone number, and any other information you choose to provide in your message.
  • Career Applications: If you apply for a career through our Website, we may collect your name, email address, contact details, resume/CV, and any other information you provide in your application.

Information Collected Automatically

  • Log Data: Our servers automatically record information (“Log Data”) created by your use of the Website. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information, search terms, and cookie information.
  • Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our Website. This helps us improve your experience, understand website traffic, and personalize content. You can control cookies through your browser settings.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To Respond to Inquiries: To respond to your questions, comments, or requests submitted through our contact form.
  • To Process Career Applications: To evaluate and process your job applications if you apply for a position with us.
  • To Improve Our Website: To analyze website usage and trends, and to improve the content and functionality of our Website.
  • Website Analytics: To understand how visitors use our Website and to generate aggregated, anonymized statistics for internal reporting.
  • Communication: To communicate with you about our services, updates, or important notices related to our Website (if you have opted-in to receive such communications).

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

  • Service Providers: We may engage third-party service providers to assist us in operating our Website, conducting our business, or serving you. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include website hosting providers, analytics services, and email service providers.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Website of any such change in ownership or control of your personal information.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include SSL encryption, firewalls, and secure server environments. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may keep contact form submissions for a reasonable period to manage inquiries, and career application data for as long as necessary to process applications and comply with employment laws.

Your Rights

You may have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection to Processing: You may have the right to object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

Our Website may use cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We may use cookies for:

  • Analytics: To track website usage and traffic (e.g., Google Analytics).
  • Functionality: To enable certain features of the Website.

You can control cookies through your browser settings. Most browsers allow you to refuse to accept cookies and to delete cookies. Please refer to your browser’s help documentation for more information on how to manage cookies.

Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.

Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Website and updating the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Melatai Resources Sdn. Bhd.

Lot 3104, S/L 14, No.40, 2nd Floor, Block 10, KCLD, Jalan Tun Ahmad Zaidi Adruce, 93150 Kuching, Sarawak.

Email: melatai@melatai.com.m

Phone: 082-415900